Clients: things you need for a site launch

The following is a general list of questions that can be updated towards what client’s need to do to help people launch their site on time and without any problems. Decisions need to be made well in advance when it comes to launching a site, and this article covers just some of the most important…

Robotic customer service

I rang up PayPal a few days ago over a dispute, and TV licensing today over a renewal. Both times I was met with a robotic system that plays a pre-recorded voice asking a question, then it requires me to say answers and then it would interpret these and ask another question until everything has…

Thoughtless error of the day

This appeared upon me entering my rolled.at e-mail address in on a site, despite me also entering my UK address and UK post code, and UK phone numbers. Darn that Austrian domain name for uncovering my true foreign identity.…